Planned System Outage

Planned System Outage

The City of Dallas’ Salesforce CRM System will be taken offline on Friday, March 29 for scheduled maintenance for approximately 48 hours. The outage will begin at 6 p.m. on Friday, March 29 and is expected to last through 5 p.m. on Sunday, March 31.

This planned outage will impact the OurDallas mobile app and 311 website. The 311 Call Center will be operational during this time so residents should call 3-1-1 to submit a service request.

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