Important storm update information
11:00 a.m., Monday, June 11, 2019
- As of this morning, there are 82 signals flashing and 306 communication outages. Staff is working to address the signals that are flashing.
All library locations will open today at 10 a.m. There are 4 locations without power but they will open for materials check-out.
White Rock Hills
Parks and Recreation
The following Recreation Centers are closed today
The following community pools are closed today
5:25 p.m., Monday, June 10, 2019
- As of 3:30 p.m. today, there are 84 signals flashing; 410 communication outages; and 6 that are knocked down. Staff continues to address these downed traffic signals.
- The City of Arlington provided personnel today to assist traffic crews, and City of Garland is providing personnel assistance starting tomorrow.
- The 3-1-1 Call Center has received 1,064 service calls for storm debris and 292 calls related to traffic signals.
- The districts with the most 3-1-1 calls placed are: District 13 (has the most calls), District 12 and District 10.
The Willie B. Johnson Recreation Center, located at 12225 Willowdell Dr, Dallas, TX 75243, will remain open until 9 p.m. tonight.
12:24 p.m., Monday, June 10, 2019
10:57 a.m., Monday, June 10, 2019
- 41% of traffic signals across the City have been affected
- 496 signals have no communication, were damaged, or otherwise inoperable and are the highest priority for repair
- 168 signals are flashing red; these signals will need to be reset, but are still active
- Motorists are asked to treat flashing signals as all-way stops
- Call 311 or use the OurDallas App to report traffic signal problems
Trash and Debris Pickup
- Sanitation Services are working to pickup brush and storm debris
- Storm debris must be separated from regular trash and non-storm related bulk trash
- Code Compliance will not issue citations for brush and storm debris placed for pickup
- Extra crews are being brought in to assist in the collection, and staging areas are being activated to reduce the delay in crews picking up debris and returning to affected areas
- Residents can call 311 or use the OurDallas App to report storm debris and downed limbs in roadways
- Bulk and brush will continue for June, but residents are asked to help with storm debris collection by limiting bulk set-outs in June if possible
- July bulk collection will be limited to brush and storm debris
- Regular bulk pickup will resume August 1
- Sanitation Transfer Stations are open for residents to drop off any brush and storm debris. Find locations at dallaszerowaste.com
Power Outages and Downed Lines
- DO NOT approach a downed power line. If a downed line is sparking or blocking access to a property, call 911 immediately
- Call Oncor at 888-313-4747 to report downed lines that are not sparking, or for questions about power restoration
- Open, but affected libraries are listed below:
10:30 p.m. Sunday, June 9, 2019
Traffic Signal Outages
- We are expecting traffic light outages throughout the city. The priority is to address traffic lights that are completely out to get them up and running. Crews will be placing stop signs at all locations that are down or completely out.
- As an added precaution, we are asking motorists to treat intersections with inoperable traffic lights as an all way stop.
- 3-1-1 and Code will suspend ticketing for bulk trash. Sanitation will be altering its pick-up for bulk and brush.
- Bulk and brush will continue for June.
- In July, bulk and brush trash will be limited to collection of storm debris. Regular bulk and brush trash pick-up will resume on August 1.
- Residents with storm debris can set it out in their designated brush/bulk trash collection spot. Code Compliance will suspend enforcement of brush/bulk violations for storm debris set outs only (this does not include non-storm debris related material).
- We ask residents to please be patient as collections will be delayed.
- Residents can also utilize the City’s transfer stations during designated days to self-haul debris. Residents can log onto dallaszerowaste.com for a list of transfer station operating hours and days available to residents.
Downed trees, flooding, traffic signal outages
- Due to the high volume of calls, residents may experience a busy signal when contacting 3-1-1. We are asking residents to only contact 3-1-1 for downed trees, flooding and traffic light outages.
- For power and downed power lines, residents are asked to call Oncor at 888-313-4747.
6:37 p.m. Sunday, June 9, 2019
Today’s storms did affect 911 call centers across the region, including at one point, in the City of Dallas. The City of Dallas call center is now operational and 9-1-1 calls are being answered. Due to the high call volume, some residents may receive a busy signal, we are encouraging residents to please hang up and call back immediately.
For residents without power, the following libraries are open: Central Library, Hampton-Illinois, and Polk-Wisdom. We are working to activate additional sites as needed.
Latino Cultural Center has been activated as a respite center for residents without power or in need. City of Dallas Office of Emergency Management has also activated a command center at the Latino Cultural Center. OEM is coordinating efforts with Dallas Fire Rescue, Dallas Police Department, and the Red Cross as well as the property management of the collapsed building in the Live Oak area.
Love Field Airport also experienced damage including, the Southwest Airlines Hangar. Southwest Airlines had 27 cancellations due to weather diversions. There were also issues with power. With the exception of trees, there has not been any identifiable damage to City property as of yet.
City crews are continuing to assess the areas impacted.
In addition, first responders remain on site near the collapsed building in the Live Oak area and we continue to work with local and state authorities to ensure that our response is appropriate and we maintain the safety of others in the area.
Residents are still being urged to call 3-1-1 immediately to report downed trees or any other flooded areas. The City’s social media sites are being updated with this information.
4:50 p.m. Sunday, June 9, 2019
Due to the Crane Collapse on Live Oak the following streets are closed:
Good Latimer at Gaston
Good Latimer at Live Oak
Live Oak at Cantegral
Live Oak at Texas
The Family Unification Center is located at The Latino Cultural Center located at 2600 Live Oak. Residents are encouraged to call 311 or use the OurDallas app to report downed trees, flashing stop lights or other concerns.
4:30 p.m. Sunday, June 9, 2019
The storm that occurred earlier this afternoon has resulted in approximately 200 downed trees around several parts of the city. City crews have been deployed, and are assessing the areas impacted.
In addition, first responders are on site near the collapsed building in the Live Oak area. Due to the nature of this situation, the City is working with local and state authorities to ensure that our response is appropriate and we maintain the safety of others in the area.
The public is encouraged to call 3-1-1 immediately to report downed trees or any other flooded areas. The City’s social media sites are being updated with this information.
4:00 p.m. Sunday, June 9, 2019
After this afternoon’s storms, residents are encouraged to call 311 or use the OurDallas app to report downed trees, flashing stop lights or other concerns. For all emergencies please call 911.