Dallas Water Utilities

Online and Telephone Payment System Maintenance

Online and Telephone Payment System Maintenance

ENGLISH The City of Dallas will be performing system maintenance Sunday, November 6, from 1 a.m. to 1 p.m. You will …

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Online and Telephone Payment System Maintenance

Online and Telephone Payment System Maintenance

The City of Dallas will be performing system maintenance Sunday, October 16, from 3 a.m. to 3 p.m. You will not …

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September SAP Maintenance Message

September SAP Maintenance Message

 ENGLISH The City of Dallas will be performing system maintenance Sunday, September 18, from 3 a.m. to 11 a.m. You will …

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Residents are encouraged to be aware of high-water conditions

Residents are encouraged to be aware of high-water conditions

Dallas has received heavy rainfall Sunday night and Monday morning. The heavy rainfall may create high-water conditions throughout the City. …

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State’s largest tunnel-boring machine completes excavation of underground tunnel in Dallas

State’s largest tunnel-boring machine completes excavation of underground tunnel in Dallas

On Monday, July 25, 2022, the Big Tex tunnel-boring machine (TBM) reached the end of the five-mile underground Mill Creek …

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High temperatures increase water demands

High temperatures increase water demands

The consecutive days of high temperatures and reduced precipitation are increasing water demands on Dallas’ water system. The average consumption …

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Financial Assistance Available to Pay Water Bills

Financial Assistance Available to Pay Water Bills

Dallas residents who meet the income criteria and other eligibility requirements can apply for water bill payment assistance grants through …

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Scheduled DWU Payment system maintenance

Scheduled DWU Payment system maintenance

The City of Dallas will be performing system maintenance Sunday, July 17, from 3 a.m. to 11 a.m. You will not be able …

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Emerald Ash Borer confirmed in the City of Dallas limits

Emerald Ash Borer confirmed in the City of Dallas limits

The City of Dallas has been notified by Texas A&M Forest Service (TFS) of the confirmed presence of the Emerald …

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Scheduled DWU Payment system maintenance

Scheduled DWU Payment system maintenance

ENGLISH The City of Dallas will be performing system maintenance Sunday, May 15, from 3 a.m. to 11 a.m. You will …

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