Dallas Water Utilities

EPA announces new regulations for Public Water Systems  

On April 10, 2024, the U.S. Environmental Protection Agency (EPA) announced a rule setting enforceable maximum contaminant levels (MCLs) in …

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DWU Service Alert: System Maintenance Scheduled for April 14

DWU Service Alert: System Maintenance Scheduled for April 14

English The City of Dallas will be performing system maintenance Sunday, April 14, from 3 a.m. to 3 p.m. You will not …

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Water recreation activities resume at White Rock Lake

On March 24, Dallas Park and Recreation resumed water recreation activities at White Rock Lake after Dallas Water Utilities (DWU) …

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DWU Service Alert: During the transition to DallasGo, online and telephone payment options will be unavailable to customers.

DWU Service Alert: During the transition to DallasGo, online and telephone payment options will be unavailable to customers.

English: The City of Dallas is launching DallasGo, the new online payment platform. During the transition to DallasGo, online and …

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City launches DallasGo, the new online payment platform 

City launches DallasGo, the new online payment platform 

DallasGo, the new online payment platform, will be available to customers starting Monday, March 25. It will replace the existing …

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DWU Service Alert: System Maintenance Scheduled for March 10

DWU Service Alert: System Maintenance Scheduled for March 10

English The City of Dallas will be performing system maintenance Sunday, March 10, from 1 a.m. to 1 p.m. You …

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Construction activities begin on the Cedar Crest Tunnel Project 

Construction activities begin on the Cedar Crest Tunnel Project 

Dallas Water Utilities has begun work on the Cedar Crest Tunnel Project, which includes the installation of an 84-inch diameter …

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DWU Service Alert: System Maintenance Scheduled for Feb.25

DWU Service Alert: System Maintenance Scheduled for Feb.25

ENGLISH The City of Dallas will be performing system maintenance Sunday, February 25, from 3 a.m. to 3 p.m. You …

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DWU Service Alert: System Maintenance Scheduled for Jan. 21

DWU Service Alert: System Maintenance Scheduled for Jan. 21

ENGLISH The City of Dallas will be performing system maintenance Sunday, January 21, from 3 a.m. to 3 p.m. You …

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DWU addresses impacts to water mains and pipes due to winter weather 

DWU addresses impacts to water mains and pipes due to winter weather 

Dallas Water Utilities staff has been responding to water main breaks and burst pipe calls related to the weather event.    …

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