Dallas Water Utilities
State’s largest tunnel-boring machine completes excavation of underground tunnel in Dallas
On Monday, July 25, 2022, the Big Tex tunnel-boring machine (TBM) reached the end of the five-mile underground Mill Creek …
High temperatures increase water demands
The consecutive days of high temperatures and reduced precipitation are increasing water demands on Dallas’ water system. The average consumption …
Financial Assistance Available to Pay Water Bills
Dallas residents who meet the income criteria and other eligibility requirements can apply for water bill payment assistance grants through …
Scheduled DWU Payment system maintenance
The City of Dallas will be performing system maintenance Sunday, July 17, from 3 a.m. to 11 a.m. You will not be able …
Emerald Ash Borer confirmed in the City of Dallas limits
The City of Dallas has been notified by Texas A&M Forest Service (TFS) of the confirmed presence of the Emerald …
Scheduled DWU Payment system maintenance
ENGLISH The City of Dallas will be performing system maintenance Sunday, May 15, from 3 a.m. to 11 a.m. You will …
Scheduled DWU Payment system maintenance
ENGLISH The City of Dallas will be performing system maintenance Sunday, April 17, from 3 a.m. to 3 p.m. You will …
Spanish IVR – Not Accepting Payments
English: The City of Dallas is experiencing technical difficulties with our Spanish language telephone payment service and you will not …
Dallas Water Utilities seeks public input on the proposed Emerald Ash Borer (EAB) Action Plan
The City of Dallas Emerald Ash Borer (EAB) Action Plan has been developed to provide a citywide coordinated response to the …
Scheduled DWU Payment system maintenance
ENGLISH The City of Dallas will be performing system maintenance Sunday, March 13, from 1 a.m. to 8 a.m. You will …