Dallas Water Utilities

Funds still available to pay water bills
The State of Texas is providing financial assistance for utility bills to qualified, low-income homeowners and renters. The programs are …

Online and Telephone Payment System Maintenance
ENGLISH The City of Dallas will be performing system maintenance Sunday, February 26, from 3 a.m. to 3 p.m. You will …

Online and Telephone Payment System Maintenance
ENGLISH The City of Dallas will be performing system maintenance Sunday, January 22, from 3 a.m. to 3 p.m. You will …

Online and Telephone Payment System Maintenance
The City of Dallas will be performing system maintenance Sunday, December 18, from 3 a.m. to 3 p.m. You will not …

Online and Telephone Payment System Maintenance
ENGLISH The City of Dallas will be performing system maintenance Sunday, November 6, from 1 a.m. to 1 p.m. You will …

Online and Telephone Payment System Maintenance
The City of Dallas will be performing system maintenance Sunday, October 16, from 3 a.m. to 3 p.m. You will not …

September SAP Maintenance Message
ENGLISH The City of Dallas will be performing system maintenance Sunday, September 18, from 3 a.m. to 11 a.m. You will …

Residents are encouraged to be aware of high-water conditions
Dallas has received heavy rainfall Sunday night and Monday morning. The heavy rainfall may create high-water conditions throughout the City. …

State’s largest tunnel-boring machine completes excavation of underground tunnel in Dallas
On Monday, July 25, 2022, the Big Tex tunnel-boring machine (TBM) reached the end of the five-mile underground Mill Creek …

High temperatures increase water demands
The consecutive days of high temperatures and reduced precipitation are increasing water demands on Dallas’ water system. The average consumption …