DWU telephone software down
We are experiencing technical issues with the IVR and our teams are working to restore the system. Should customers need […]
ALERT
URGENT CITY INFORMATION
Scheduled DWU Payment system maintenance
ENGLISH The City of Dallas will be performing system maintenance Sunday, August 15, from 3 a.m. to 11 a.m. You
Virtual Town Hall Meetings for FY 2021-22 Proposed Budget
A series of budget town hall meetings are scheduled throughout the month of August as Dallas City Manager T.C. Broadnax
Scheduled DWU Payment system maintenance
The City of Dallas will be performing system maintenance Sunday, July 18, from 3 a.m. to 11 a.m. You will
311 & DWU telephone software down; Online service available
311 and Dallas Water Utilities are experiencing issues with its telephone software and call transfer functionality. We are working as
SAP Maintenance for Daylight Saving Time
The City of Dallas IT Services will be performing network maintenance on March 14. During this time frame, customers will
Virtual town hall meetings for FY 2020-21 Proposed Budget
A series of budget town hall meetings are scheduled throughout the month of August as Dallas City Manager T.C. Broadnax
Dallas 3-1-1 phone system restored
Update: Dallas 311’s telephone system has been restored. Original: At this time residents attempting to call 311 by dialing 3-1-1
Scheduled System Maintenance may impact DWU payment systems
The City of Dallas will be performing system maintenance Sunday, December 22, from 3 a.m. to 11 a.m. You will not
DWU Service Alert: System Maintenance Scheduled for Nov 23
ENGLISH The City of Dallas will be performing a system upgrade Saturday, November 23, from 3 a.m. to 1 p.m. You
Resources for residents affected by October 20 storm
The City of Dallas wants to ensure that residents have access to all of the resources available to assist those
October 20 Storm Update: FAQ
Below are frequently asked questions the City of Dallas has received regarding the October 20 evening storm. I’m in an