City of Dallas Department and Facility closures
City of Dallas offices and libraries will close July 3, 2020, for the Independence Day weekend. Please see below for a full list of department and facility closures.
3-1-1:
Customer Service Representatives will be available to take service-related urgent calls such as water main breaks, downed trees/limbs, signal lights out/down, animal control, etc. All other call center customer/account service operations will be closed. Routine service requests may be placed using the OurDallas mobile app or DallasCityHall.com.
Animal Services:
Animal Services Officers will be available to respond to emergency calls placed thru 311. DAS will continue conducting virtual adoptions and curbside pet pickups by appointment through the holiday weekend. To get started, visit dallasanimalservices.org website, select a pet that you’re interested in, and submit an adoption application. Once the application has been reviewed, you’ll be notified via email and asked to schedule an appointment between 9 a.m. to 6 p.m. to speak with an adoption counselor over the phone who will help you finalize your adoption and get you scheduled for an appointment to pick up your new pet. The Everyday Adoption Center at 16821 N. Coit Road is currently closed due to COVID.
Sanitation:
Administrative offices closed. Garbage and recycling roll carts will be collected as scheduled for Friday residential customers. Transfer stations and the McCommas Bluff landfill will be open as scheduled on Friday and Saturday. Week 1 Brush and Bulky Trash collections begin Monday, July 6.
Municipal Courts:
The Municipal Courts Building at 2014 Main will be closed Friday, July 3. The Court will resume operations on Monday, July 6, 2020. Payments by mail are accepted with postmark dates honored. Online court date requests or payments may be made at courts.dallascityhall.com. Full payments and attorney and cash bonds for arrested defendants will be processed 24 hours/7days a week (including holidays) at the Dallas Marshal’s Office, located at 1600 Chestnut Street.
Parks & Recreation:
Administrative Offices and Recreation Centers will be closed.
