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News, Events, and Programs for the City of Dallas

Home
- Dallas City Hall
- Dallas City News
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Watch Live
Resources
- Community Resources
- Dallas Animal Services
Transparency
City Council
- Mayor + City Council
  
  Mayor
  
  District 1
  
  District 2
  
  District 3
  
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McDonald’s

By City of Dallas / December 10, 2025

Location

5403 Ross Ave
Dallas
Texas
75206

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Communications and Customer Experience/311
1500 Marilla St.
Dallas, TX 75201

214-670-3934

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About Us

The City of Dallas Communications and Customer Experience/311 Department’s mission is to effectively engage with the diverse communities of Dallas through strategic communication, innovative outreach, and impactful marketing initiatives. By fostering transparency, promoting city services and amplifying civic pride, we aim to build strong connections, enhance trust, and empower residents to actively participate in shaping the future of our vibrant city.

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