Various City of Dallas facilities will be closed in observance of the holiday season on Thursday, December 25. Below is a list of City services affected by modified schedules.
City Offices:
All City offices will be closed.
Libraries:
All library locations will be closed, but residents can access the library 24/7 at DallasLibrary.org.
Listen to an audiobook, download an ebook, stream music or read magazines. The Dallas Public Library is always open!
Recreation Centers:
Administrative offices, maintenance facilities, and recreation centers will be closed.
Dallas Water Utilities:
The Dallas Water Utilities administrative and customer service offices will be closed Thursday, December 25 for Christmas and Thursday, January 1 for New Year’s Day. For emergency water service requests, customers should call 3-1-1. Non-emergency requests can be submitted online or on the Dallas 311 mobile app available for download on iOS and Android devices.
Las oficinas administrativas y de atención al cliente de los Servicios de Agua de Dallas estarán cerradas el jueves, 25 de diciembre para la Navidad y jueves, 1 de enero para el Año Nuevo. Para emergencias relacionadas con el servicio de agua, llame al 3-1-1. Las solicitudes no de emergencia también se pueden hacer en línea o en la aplicación móvil Dallas 311 disponible en dispositivos iOS y Android.
Animal Services:
Administrative offices will be closed. The shelter will be open for normal business hours and Animal Services Officers will respond normally to resident service requests through 3-1-1.
3-1-1 Customer Help Line:
311 Customer Service Representatives will be available to take service-related calls such as water main breaks, downed trees/limbs, signal lights out/down, animal control, etc. Water Customer Service will be closed. Customers can also submit service requests online or on the Dallas 311 mobile app available for download on iOS and Android devices.
Police:
Administrative offices will be closed. Will operate on a normal schedule.
Dallas Fire Rescue:
Administrative offices will be closed. Will operate on a normal schedule.
Court & Detention Services:
The Municipal Courts Building at 2014 Main will be closed. Payments by mail are accepted with postmark dates honored. Online payments may be made at www.dallascityhall.com. Full payments and attorney and cash bonds for arrested defendants will be processed 24/7 (including holidays) at the Dallas Marshal’s Office, 1600 Chestnut St., Dallas 75226.
Sanitation:
Christmas Day
Garbage & Recycling Collection
- No collection on Thursday, 12/25/2025
- Thursday collections move to Friday
- Friday collections move to Saturday
Brush & Bulky Item Collection
- No changes
Landfill & Transfer Stations
- Thursday: All facilities closed
- Friday: Normal hours
- Saturday: Fair Oaks & Southwest Transfer Stations: modified hours (7–9 a.m.)
Bachman Transfer Station & the Landfill: normal hours
New Year’s Day
Garbage & Recycling Collection
- No collection on Thursday, 01/01/2026
- Thursday collections move to Friday
- Friday collections move to Saturday
Brush & Bulky Item Collection
- No changes
Landfill & Transfer Stations
- Thursday: All facilities closed
- Friday: Normal hours
- Saturday: Fair Oaks & Southwest Transfer Stations: modified hours (7–9 a.m.)
Bachman Transfer Station & the Landfill: normal hours
For more details, please visit: Dsan.us/holidayschedule
Office of Arts and Culture:
The Office of Arts and Culture administrative offices will be closed on Thursday, December 25, 2025 and Thursday, January 1, 2026 in observance of the Christmas Day and New Years Day city holidays.
The Bath House Cultural Center, Latino Cultural Center and Oak Cliff Cultural Center will be closed beginning December 23, 2025, through January 3, 2026, and will resume regular operating hours beginning Tuesday, January 6, 2026. The South Dallas Cultural Center will be closed beginning December 23, 2025, through January 2, 2026, and will resume regular operating hours beginning Saturday, January 3, 2026.
The Juanita J. Craft Civil Rights House & Museum will be closed beginning December 22, 2025, through January 5, 2026, and will resume regular operating hours beginning Tuesday, January 6, 2026.
Let me know if there’s anything else I can help with!