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The City of Dallas Communications and Customer Experience/311 Department’s mission is to effectively engage with the diverse communities of Dallas through strategic communication, innovative outreach, and impactful marketing initiatives. By fostering transparency, promoting city services and amplifying civic pride, we aim to build strong connections, enhance trust, and empower residents to actively participate in shaping the future of our vibrant city.

Contact Us

PH: 214-670-3934 | EMAIL: [email protected]

1500 Marilla St. Dallas, TX 75201