ALERT

311 & DWU telephone software down; Online service available
311 and Dallas Water Utilities are experiencing issues with its telephone software and call transfer functionality. We are working as …

SAP System Maintenance Scheduled on Oct 18
The City of Dallas will be performing system maintenance Sunday, October 18, from 3 a.m. to 3 p.m. You will not …

Virtual town hall meetings for FY 2020-21 Proposed Budget
A series of budget town hall meetings are scheduled throughout the month of August as Dallas City Manager T.C. Broadnax …

Dallas 3-1-1 phone system restored
Update: Dallas 311’s telephone system has been restored. Original: At this time residents attempting to call 311 by dialing 3-1-1 …

Scheduled System Maintenance may impact DWU payment systems
The City of Dallas will be performing system maintenance Sunday, December 22, from 3 a.m. to 11 a.m. You will not …

DWU Service Alert: System Maintenance Scheduled for Nov 23
ENGLISH The City of Dallas will be performing a system upgrade Saturday, November 23, from 3 a.m. to 1 p.m. You …

Resources for residents affected by October 20 storm
The City of Dallas wants to ensure that residents have access to all of the resources available to assist those …

October 20 Storm Update: FAQ
Below are frequently asked questions the City of Dallas has received regarding the October 20 evening storm. I’m in an …

October 20 storm update
Below is information regarding the storm that came through the Dallas area on October 20, 2019. Individuals looking for ways …

City of Dallas performing system maintenance on Oct. 20
The City of Dallas will be performing system maintenance Sunday, October 20, from 3 a.m. to 3 p.m. You will not …